Frequently Asked Questions
Do you have questions? Get answers.
How do I sell my phone on Dream Gadgets?▼
Simply go to the Sell page, enter your device details, get an instant quote, schedule a free doorstep pickup, and receive payment instantly after inspection.
How long does the pickup take?▼
We typically schedule pickups within 24 hours of your request. You can choose a time slot that is convenient for you.
How will I receive payment?▼
Payment is made instantly via bank transfer or UPI right after the device inspection at your doorstep.
What if the price changes after inspection?▼
If the device condition matches what you described, the price will not change. If there are undisclosed issues, our agent will explain and offer a revised price. You are free to decline.
Is my data safe when I sell my phone?▼
Yes. We perform a complete certified data wipe on every device before it is processed or resold. Your personal data is completely erased.
What is a Verified Refurbished phone?▼
A Verified Refurbished phone has passed our 20-point quality inspection, has a clean IMEI, and comes with a warranty. It is tested for battery, screen, camera, speakers, and all hardware.
What is the return policy for purchased phones?▼
We offer a 7-day return policy on all purchases. If you are not satisfied, return the device within 7 days for a full refund.
Do you offer EMI on purchases?▼
Yes! Bajaj Finserv EMI is available on all phones priced above ₹5,000. You can choose from 3, 6, 9, or 12 month plans.